Your low-maintenance and cloud-based environments still need onsite service on occasion. Mosaic's team of technicians provide you with whatever level of support you need.
Help Desk, either over-the-phone or in a remote session, is available for you and your staff. It can be included in your monthly maintenance service agreement or provided on an ad hoc basis whenever you need it.
And, when necessary, our technicians can provide onsite support at your location. In emergencies, for instance if your server goes down, we can have a technician onsite quickly to get you back up and running 24/7.